FAQ

What is The Learning Game?

The Learning Game is about promoting learning activities which are fun, with a special focus on learning games. Right now you will find a shop with a gradually expanding variety of games, a listing of online learning courses and materials and a (also to expand gradually) DIY Games & Learning Tools section.

What kind of games can I find in The Learning Game?

Right now we have several categories: Board games, classic games, electronic games, memory games, puzzles, science games and strategy games. We just started so our catalogue of games and categories will expand gradually.

What types of payment do you accept?

For the moment we accept credit card (Stripe) and PayPal. Our payment gateway is secure and is SSL (Secure Sockets Layer) encrypted.

Which countries do you sell to?

For the moment we sell in Australia and United Kingdom. If you are not from one of these countries and would like to purchase an item let us know at info@the-learning-game.com

How long does it take for an order to arrive?

We work with different suppliers who have different shipping times. Some products are shipped from within the US, others from China. We prefer to give you large estimates so might get a good surprise rather than the opposite. An order can take between 15 and 25 days to arrive depending on your location and the items contained in the order. Items showing low prices will probably have a longer shipping time (hence the low price) -so please note that their delivery time may be closer to 25 days than to 15 days.

When will I receive my order?

We provide tracking information when available once the item has shipped. Please note delivery times depend on the supplier and where the item is located (see previous question). If you need an item to be received faster than the delays announced above please send us an email to info@the-learning-game.com with the subject “Delivery time change” and the order number. We will check which options are available and get back to you.

I have found a game showing different prices, why is that?

We work with different suppliers which have their products mainly in the US or in China. Sometimes we purchase the same game with different suppliers because they have different price and shipping options. Thus, it is possible that you find a game with two different prices. Also, suppliers provide their own information (photo, description). We are working to make the game information homogeneous across the website, but it is possible that one product gives more details than another one even if they are the same game. If you have any questions regarding a product please send us an email to info@the-learning-game.com or send us a message by messenger

I have a question or an issue regarding my order, who do I contact?

Please send us an email to info@the-learning-game.com with a description of the issue, your full name and the order number. You will receive a reply in less than a day.